{"id":2975,"date":"2025-01-13T10:09:37","date_gmt":"2025-01-13T09:09:37","guid":{"rendered":"https:\/\/fr.custplace.com\/business\/?post_type=cas-client&#038;p=2975"},"modified":"2025-10-02T14:40:24","modified_gmt":"2025-10-02T12:40:24","slug":"kbane","status":"publish","type":"cas-client","link":"https:\/\/fr.custplace.com\/business\/cas-client\/kbane\/","title":{"rendered":"Cas client Kbane"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Pr\u00e9sentation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Kbane est une entreprise du groupe ADEO, un groupe fort de son histoire et de ses 13 enseignes sp\u00e9cialis\u00e9es dans l\u2019habitat. Expert de la performance \u00e9nerg\u00e9tique de l\u2019habitat et certifi\u00e9 RGE, Kbane propose des solutions durables et performantes pour optimiser le confort des habitants tout en r\u00e9alisant des \u00e9conomies d\u2019\u00e9nergies : isolation, fen\u00eatres et portes, chauffage, po\u00eale \u00e0 bois et pellets, et panneaux photovolta\u00efque. Actuellement pr\u00e9sents dans 8 r\u00e9gions avec plus d\u2019une trentaine d\u2019agences, les conseillers \u00e9co-coachs, les poseurs et les techniciens Kbane accompagnent les clients \u00e0 chaque \u00e9tape d\u2019un projet pour rendre la maison toujours plus confortable et \u00e9conome en \u00e9nergie ! Les conseillers effectuent \u00e0 domicile le diagnostic global de l\u2019habitation afin de d\u00e9terminer la solution la plus adapt\u00e9e aux besoins des particuliers et \u00e0 leur budget. Gagner plus de confort en r\u00e9alisant le maximum d\u2019\u00e9conomies !<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Objectifs<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">N\u00b01 : Nps et avis clients repr\u00e9sentatifs de la satisfaction<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Etant donn\u00e9 que seuls les insatisfaits ont tendance \u00e0 s\u2019exprimer, Kbane a voulu inciter \u00e9galement les satisfaits qui restaient silencieux. L\u2019objectif majeur \u00e9tait donc d\u2019inciter l\u2019ensemble des clients \u00e0 faire un retour afin d\u2019obtenir un NPS le plus repr\u00e9sentatif possible<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">N\u00b02 : \u00ab Transformer les p\u00e9pins en p\u00e9pites \u00bb<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les retours clients sont une source de donn\u00e9es pr\u00e9cieuses qui permettent de d\u00e9tecter les p\u00e9pins afin d\u2019y rem\u00e9dier en amont (am\u00e9liorer la qualit\u00e9 des services) et ainsi pouvoir les transformer en p\u00e9pites<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">N\u00b03 : Kbaners, tous acteurs de lasatisfaction client<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les retours clients sont consult\u00e9s tous les jours par les \u00e9quipes terrain et permettent de renforcer le r\u00f4le de chacun dans la satisfaction client. Les promoteurs sont une r\u00e9elle source de motivation et les d\u00e9tracteurs permettent de d\u00e9tecter les axes d\u2019am\u00e9lioration des \u00e9quipes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Dispositif<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Apr\u00e8s l\u2019utilisation d\u2019une autre solution, Kbane a choisi de changer pour Custplace. Le projet a \u00e9t\u00e9 lanc\u00e9 en r\u00e9cup\u00e9rant l\u2019historique des anciens avis clients (apr\u00e8s validation de l\u2019authenticit\u00e9 des avis).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Sollicitation automatis\u00e9e apr\u00e8s un chantier<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Connexion API avec le CRM de la marque<\/li>\n\n\n\n<li>Envoi d\u2019email de collecte d\u2019avis client<\/li>\n\n\n\n<li>Formulaire associ\u00e9 demande d\u2019avis + enqu\u00eate de satisfaction, NPS et suggestions.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Diffusion des avis sur toutes les plateformes<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>le site de Kbane avec les rich snippet (\u00e9toiles dans les moteurs de recherche)<\/li>\n\n\n\n<li>les pages publiques d\u2019\u00e9valuations de Custplace pour la marque et pour chaque agence<\/li>\n\n\n\n<li>la diffusion des avis sur la note principale des fiches d\u2019Etablissement Google (Google My Business)<\/li>\n\n\n\n<li>les Pages Jaunes<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Analyse de la satisfaction client<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Restitution des donn\u00e9es d\u2019enqu\u00eates<\/li>\n\n\n\n<li>Analyse par projet et par agence<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">R\u00e9sultats<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"841\" src=\"https:\/\/fr.custplace.com\/business\/wp-content\/uploads\/2025\/01\/kbane-badge-min-1024x841.jpg\" alt=\"\" class=\"wp-image-3026\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">En interne<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les notes par agence ont permis de challenger le r\u00e9seau.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>99% des agences sont pass\u00e9es dans le \u00ab club des 4 \u00e9toiles \u00bb sur Custplace et sur Google<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Sur les moteurs de recherches<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Custplace et le site Kbane.com sont dans les premiers r\u00e9sultats de recherche sur Google avec les diff\u00e9rentes requ\u00eates li\u00e9es aux avis.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">En e-r\u00e9putation<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"484\" height=\"191\" src=\"https:\/\/fr.custplace.com\/business\/wp-content\/uploads\/2025\/01\/rating-kbane.png\" alt=\"\" class=\"wp-image-3334\" style=\"width:242px\"\/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">En exp\u00e9rience clients<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Taux de r\u00e9ponse aux enqu\u00eates = <strong>40%<\/strong><\/li>\n\n\n\n<li>Taux de promoteurs = <strong>83%<\/strong><\/li>\n\n\n\n<li>Taux d\u00e9tracteurs = <strong>6%<\/strong><\/li>\n\n\n\n<li>Soit un NPS de <strong>77<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">T\u00e9moignage<\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Nous avons eu beaucoup de difficult\u00e9s \u00e0 utiliser une solution leader pendant 2 ans. Nous avons chang\u00e9 pour Custplace, ce qui a notamment permis d\u2019am\u00e9liorer la productivit\u00e9 de nos \u00e9quipes gr\u00e2ce \u00e0 la simplicit\u00e9 d\u2019utilisation de l\u2019outil et sa solution de compr\u00e9hension de langage naturel. Le traitement automatique des avis positifs permet ainsi \u00e0 nos \u00e9quipes de concentrer leurs efforts pour apporter des r\u00e9ponses \u00e0 nos clients insatisfaits. Il \u00e9tait important pour nous d\u2019avoir un accompagnement de qualit\u00e9. Custplace a toujours r\u00e9pondu pr\u00e9sent \u00e0 nos sollicitations, une disponibilit\u00e9 et une \u00e9coute de nos besoins d\u2019\u00e9volution que nous appr\u00e9cions tout particuli\u00e8rement. Et en prime, un co\u00fbt tr\u00e8s avantageux !<\/p>\n<cite>Cindy Legrand, Leader Exp\u00e9rience Client &amp; Concept<\/cite><\/blockquote>\n","protected":false},"author":6,"featured_media":3258,"parent":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2975","cas-client","type-cas-client","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cas client Kbane<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fr.custplace.com\/business\/cas-client\/kbane\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cas client Kbane\" \/>\n<meta property=\"og:description\" content=\"Pr\u00e9sentation Kbane est une entreprise du groupe ADEO, un groupe fort de son histoire et de ses 13 enseignes sp\u00e9cialis\u00e9es dans l\u2019habitat. Expert de la performance \u00e9nerg\u00e9tique de l\u2019habitat et certifi\u00e9 RGE, Kbane propose des solutions durables et performantes pour optimiser le confort des habitants tout en r\u00e9alisant des \u00e9conomies d\u2019\u00e9nergies : isolation, fen\u00eatres et [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fr.custplace.com\/business\/cas-client\/kbane\/\" \/>\n<meta property=\"og:site_name\" content=\"Custplace\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/custplace\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-02T12:40:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/uk.custplace.com\/business\/wp-content\/uploads\/2025\/01\/cas-kbane.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"778\" \/>\n\t<meta property=\"og:image:height\" content=\"452\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@custplace\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/cas-client\\\/kbane\\\/\",\"url\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/cas-client\\\/kbane\\\/\",\"name\":\"Cas client Kbane\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/cas-client\\\/kbane\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/cas-client\\\/kbane\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/cas-kbane.jpg\",\"datePublished\":\"2025-01-13T09:09:37+00:00\",\"dateModified\":\"2025-10-02T12:40:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/cas-client\\\/kbane\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/fr.custplace.com\\\/business\\\/cas-client\\\/kbane\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/cas-client\\\/kbane\\\/#primaryimage\",\"url\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/cas-kbane.jpg\",\"contentUrl\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/cas-kbane.jpg\",\"width\":778,\"height\":452},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/cas-client\\\/kbane\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Avis clients\",\"item\":\"https:\\\/\\\/fr.custplace.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cas clients\",\"item\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/cas-client\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Cas client Kbane\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/fr.custplace.com\\\/#website\",\"url\":\"https:\\\/\\\/fr.custplace.com\\\/\",\"name\":\"Custplace\",\"description\":\"Votre plateforme de r\u00e9putation et de marketing local Tout-en-un\",\"publisher\":{\"@id\":\"https:\\\/\\\/fr.custplace.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/fr.custplace.com\\\/#organization\",\"name\":\"Custplace\",\"alternateName\":\"Plateforme de r\u00e9putation et de marketing local Tout-en-un\",\"url\":\"https:\\\/\\\/fr.custplace.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/logo-custplace.png\",\"contentUrl\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/wp-content\\\/uploads\\\/2025\\\/01\\\/logo-custplace.png\",\"width\":600,\"height\":600,\"caption\":\"Custplace\"},\"image\":{\"@id\":\"https:\\\/\\\/fr.custplace.com\\\/business\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/custplace\",\"https:\\\/\\\/x.com\\\/custplace\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/custplace\",\"https:\\\/\\\/www.instagram.com\\\/custplace\",\"https:\\\/\\\/www.youtube.com\\\/@custplace\\\/\"],\"location\":{\"@type\":\"Place\",\"name\":\"Custplace\",\"address\":{\"@type\":\"PostalAddress\",\"streetAddress\":\"125 Rue du Th\u00e9\u00e2tre\",\"addressLocality\":\"Paris\",\"addressRegion\":\"\u00cele-de-France\",\"postalCode\":\"75015\",\"addressCountry\":\"FR\"},\"geo\":{\"@type\":\"GeoCoordinates\",\"latitude\":\"48.84576\",\"longitude\":\"2.296451\"}}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Cas client Kbane","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/fr.custplace.com\/business\/cas-client\/kbane\/","og_locale":"fr_FR","og_type":"article","og_title":"Cas client Kbane","og_description":"Pr\u00e9sentation Kbane est une entreprise du groupe ADEO, un groupe fort de son histoire et de ses 13 enseignes sp\u00e9cialis\u00e9es dans l\u2019habitat. Expert de la performance \u00e9nerg\u00e9tique de l\u2019habitat et certifi\u00e9 RGE, Kbane propose des solutions durables et performantes pour optimiser le confort des habitants tout en r\u00e9alisant des \u00e9conomies d\u2019\u00e9nergies : isolation, fen\u00eatres et [&hellip;]","og_url":"https:\/\/fr.custplace.com\/business\/cas-client\/kbane\/","og_site_name":"Custplace","article_publisher":"https:\/\/www.facebook.com\/custplace","article_modified_time":"2025-10-02T12:40:24+00:00","og_image":[{"width":778,"height":452,"url":"https:\/\/uk.custplace.com\/business\/wp-content\/uploads\/2025\/01\/cas-kbane.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@custplace","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/fr.custplace.com\/business\/cas-client\/kbane\/","url":"https:\/\/fr.custplace.com\/business\/cas-client\/kbane\/","name":"Cas client Kbane","isPartOf":{"@id":"https:\/\/fr.custplace.com\/business\/#website"},"primaryImageOfPage":{"@id":"https:\/\/fr.custplace.com\/business\/cas-client\/kbane\/#primaryimage"},"image":{"@id":"https:\/\/fr.custplace.com\/business\/cas-client\/kbane\/#primaryimage"},"thumbnailUrl":"https:\/\/fr.custplace.com\/business\/wp-content\/uploads\/2025\/01\/cas-kbane.jpg","datePublished":"2025-01-13T09:09:37+00:00","dateModified":"2025-10-02T12:40:24+00:00","breadcrumb":{"@id":"https:\/\/fr.custplace.com\/business\/cas-client\/kbane\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/fr.custplace.com\/business\/cas-client\/kbane\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/fr.custplace.com\/business\/cas-client\/kbane\/#primaryimage","url":"https:\/\/fr.custplace.com\/business\/wp-content\/uploads\/2025\/01\/cas-kbane.jpg","contentUrl":"https:\/\/fr.custplace.com\/business\/wp-content\/uploads\/2025\/01\/cas-kbane.jpg","width":778,"height":452},{"@type":"BreadcrumbList","@id":"https:\/\/fr.custplace.com\/business\/cas-client\/kbane\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Avis clients","item":"https:\/\/fr.custplace.com\/"},{"@type":"ListItem","position":2,"name":"Cas clients","item":"https:\/\/fr.custplace.com\/business\/cas-client\/"},{"@type":"ListItem","position":3,"name":"Cas client Kbane"}]},{"@type":"WebSite","@id":"https:\/\/fr.custplace.com\/#website","url":"https:\/\/fr.custplace.com\/","name":"Custplace","description":"Votre plateforme de r\u00e9putation et de marketing local Tout-en-un","publisher":{"@id":"https:\/\/fr.custplace.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/fr.custplace.com\/business\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/fr.custplace.com\/#organization","name":"Custplace","alternateName":"Plateforme de r\u00e9putation et de marketing local Tout-en-un","url":"https:\/\/fr.custplace.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/fr.custplace.com\/business\/#\/schema\/logo\/image\/","url":"https:\/\/fr.custplace.com\/business\/wp-content\/uploads\/2025\/01\/logo-custplace.png","contentUrl":"https:\/\/fr.custplace.com\/business\/wp-content\/uploads\/2025\/01\/logo-custplace.png","width":600,"height":600,"caption":"Custplace"},"image":{"@id":"https:\/\/fr.custplace.com\/business\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/custplace","https:\/\/x.com\/custplace","https:\/\/www.linkedin.com\/company\/custplace","https:\/\/www.instagram.com\/custplace","https:\/\/www.youtube.com\/@custplace\/"],"location":{"@type":"Place","name":"Custplace","address":{"@type":"PostalAddress","streetAddress":"125 Rue du Th\u00e9\u00e2tre","addressLocality":"Paris","addressRegion":"\u00cele-de-France","postalCode":"75015","addressCountry":"FR"},"geo":{"@type":"GeoCoordinates","latitude":"48.84576","longitude":"2.296451"}}}]}},"_links":{"self":[{"href":"https:\/\/fr.custplace.com\/business\/wp-json\/wp\/v2\/cas-client\/2975","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fr.custplace.com\/business\/wp-json\/wp\/v2\/cas-client"}],"about":[{"href":"https:\/\/fr.custplace.com\/business\/wp-json\/wp\/v2\/types\/cas-client"}],"author":[{"embeddable":true,"href":"https:\/\/fr.custplace.com\/business\/wp-json\/wp\/v2\/users\/6"}],"version-history":[{"count":10,"href":"https:\/\/fr.custplace.com\/business\/wp-json\/wp\/v2\/cas-client\/2975\/revisions"}],"predecessor-version":[{"id":6235,"href":"https:\/\/fr.custplace.com\/business\/wp-json\/wp\/v2\/cas-client\/2975\/revisions\/6235"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fr.custplace.com\/business\/wp-json\/wp\/v2\/media\/3258"}],"wp:attachment":[{"href":"https:\/\/fr.custplace.com\/business\/wp-json\/wp\/v2\/media?parent=2975"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}