Dear Madam,Thank you for getting in touch and for your consideration. We are pleased that the piece of jewelry you received meets your expectations.We are very sorry that you had to pay extra charges after shipping but unfortunately, those charges are related to the custom fees of your shipping country and are not connected to Collector Square' services. In the future, we will make sure to clarify the potential charges for shipping countries that are not located in the European Union.We remain at your entire disposal for any inquiries and hope to see you again very soon on Collector Square.Best regards,Collector Square customer service