Benjamin Almecija
Left alone with 750EUR bill for 20km
OuiCar let me alone and let the owner rent me a car that break down after 20km. They let the owner take the money of the rental and the money of the garantee. GetAround is a way better option as OuiCar leave you alone and refuse to arbitrate between the party. I let the Karma hits this company. I continue to fight for my money back in justice.
Date d'expérience le 02/01/2023
il y a 3 ans
Bonjour Benjamin,
Après vérification, je vous confirme un remboursement intégral de votre location d'ici à 3 jours ouvrés.
Benjamin Almecija
il y a 3 ans
il y a 3 ans
Bonjour Benjamin,
Il y a 14 jours, vous ne parliez pas de la caution mais du remboursement partiel de votre location.
Enfin, il s'agit ici de la caution qui est débloqué 5 jours après la fin de la location. Votre location se terminant le 28/12, je vous confirme son déblocage.
Adrian Garcia-Landa
il y a 3 ans
I'm in the same situation, ouicar does not refund my deposit of 400 euros. Did u get yours? Thanks for telling me, Adrian
il y a 3 ans
Hi Adrian,
The bond was released on January 22, 2023.
I invite you to get closer to your bank in order to have explanations on this subject because on our side the necessary has been done.
Adrian Garcia-Landa
il y a 3 ans
thanks, but you told me the 23rd and 24th january 2023 that the bond was released on the 15th. Now it's different, the bond was released the 22nd. So has the bond been released twice? Why is that necessary? And how come a bond can be released, but not reimbursed? So that means there is a 3rd party withholding the bond? Is that a public accusation you are making?
How can you contradict yourself, how is that credible? It is so hard to have confidence in OuiCar, I'm terribly sorry for you, because the car owners have always been ok. You are letting people down and not taking responsibility, but as it seems, taking only money.
Best,
Adrian
Adrian Garcia-Landa
il y a 3 ans
thanks, but you told me the 23rd and 24th january 2023 that the bond was released on the 15th. Now it's different, the bond was released the 22nd. So has the bond been released twice? Why is that necessary? And how come a bond can be released, but not reimbursed? So that means there is a 3rd party withholding the bond? Is that a public accusation you are making?
How can you contradict yourself, how is that credible? It is so hard to have confidence in OuiCar, I'm terribly sorry for you, because the car owners have always been ok. You are letting people down and not taking responsibility, but as it seems, taking only money.
Best,
Adrian
il y a 3 ans
Bonjour Adrian,
Ce sera mon dernier message, car je vous ai déjà informé de la date du déblocage de votre caution et une preuve vous a été envoyé également par mail.
Merci.
Tgv
il y a 3 ans
Adrian Garcia-Landa
il y a 3 ans
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