Wonderful location, beautiful pitches. Sanitary area was not clean when we arrived, no toilet paper

Wonderful location, beautiful pitches. Sanitary area was not clean when we arrived, no toilet paper available. Night guard was very, very rude and unhelpful in pointing us in the right direction, uninterested in speaking to us - luckily some of his companions helped after we drove towards the wrong site and pointed us to the correct part of the camping. We were asked to leave behind identity cards or passports - at night, with the same person that had been rude to us. He basically told us: leave your ID or you don't get in (while the stay was already fully paid and personal information had already been provided online). This practice is illegal.