Mixed experience

Overall the campsite is really nice, very large. Lake was beautiful and the swimming pools fantastic. Special mention to the life guards who were fantastic, very attentive and very well managed.

We were disappointed though in the private sanitary facilities on our pitch 741. We reported that we could not open the door as the floor inside was raised due to water damage. The door was very stiff and needed repair also. The receptionist was very dismissive of our difficulty. The children could not open the door at all we had to do it for them. We reported this three times, eventually someone came to look at it who said they needed to check with their boss then we got a text message to say it was fixed when it they had done nothing. The floor needed to be replaced / remedied.

We hired a fridge and had to plug it in on the pitch next door as there was no plug on our pitch so we were concerned that anyone could access it. This was not ideal. We asked for extension lead so that the fridge could be located on our pitch but we were ignored.

We left 3 days early because of the issues with the private sanitary. The other toilet block near to us was closed for the duration of the stay.