Stay away at all cost
We bought our wedding rings there, had them on for the day of the wedding (a few hours) when I noticed the ring was slightly too big on my finger. We went to have it resized and they said it will cost 90euros because I was wearing it even for a few hours, and that it's apparently written that you can't resize after wearing... WHO THE HELL READS THE RINGS POLICIES A NIGHT BEFORE YOUR WEDDING?! No one and then know it.
They take advantage of customers. We called 9 other jewlers and not a single one would have charged us for this service if we had bought it with them (as you would expect) get your rings elsewhere or you'll have hidden micro-transactions and a terrible surprise after your wedding (as if you didn't spend enough on the rings and wedding already)
Stay away stay away stay away
I’m truly sorry to hear about your disappointment regarding the resizing of your wedding ring. I understand that this situation is frustrating, especially during such an important time in your life.
I would like to clarify that our exchange and resizing policy is clearly stated on our website, in our boutiques, and also on a card included in the package when the ring is delivered. While I regret that this information was missed, I want to assure you that we make every effort to inform all of our clients in the same transparent way.
Our policy is designed to be fair and consistent for everyone, ensuring that every customer receives the same level of service and information.
I stay at your disposal, for any further information.
Gemmyo Team
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