We bought a tractor mower last summer and it cost over ...

We bought a tractor mower last summer and it cost over 1400 euros. The second time we used it it broke down and we had to finish the grass by using reverse gear. That was after we had the mower for 15 days. It hasn't worked since. OOGarden told us to PAY to send it back to 'be assessed'. Why should we pay? We had a two year guarantee! They then simply ignore our messages.
Our bank insurance sent two independent experts to inspect the machine and write a report. They recommend we have a refund. OOGarden do not reply to them either. We now have to take them to court....
When we bought a mower that was supposed to cut 3500 square metres of grass we thought they meant for each cut of grass...not in total before it broke down!
Avoid this experience. It is expensive and stressful.