THE OTHER WAY THEY DO BUSINESS
PLEASE AVOID OUICAR !!!!!!!!
This is my very 1st time using OUICAR. I book a car for a month last week ago (i pay 787.49 euro) and i sholud take the car yesterday. 2 day before it in the afternoon i got an email from OUICAR told me that the auto deduction for the deposit (400Euro) through my credit card was failed and send me a link to make payment for the deposit. so i have try twice through the website use the "unlock rental" to pay it but failed. i also check with my bank and they told me they have check and see no request from any parties since 2 to 3 days ago.
After 2nd time trying to pay and failed i stop and plan to try it again next morning but suddenly i got email again telling me that my booking was canceled because they failed to auto deduct from my credit card (i dont have this problem with other car rental company before). so i call OUICAR to solve this problem and the operator said that they cannot do anything. what just i can do is rebook again and if i do not rebook again, they will take €367.99 (59%). and just the balance will give to my account back.
After discuss with the operator, i rebook again and now the price is different for the same owner, same car, same date and same period its cost 1221.66 Euro. The operator said he will call the owner about the price and will call me again.
SO.. u can see that this is their Modus Operandi and tactics to SCAM their customers. Now they easily take 59% of my payment.. 59% ! , 59% ! 59% ! 59% ! 59% ! 59% ! !!!!!! u can see also they can ask the owner to increase the payment so that i cannot book again then they will took may 59%. i will not stop to give bad review until i got justice. thanks
Bonjour Raja,
Je me permets de revenir sur vos propos concernant l'augmentation des prix des propriétaires après annulation. En effet, nous n'avons pas appelé votre propriétaire pour qu'il augmente ses prix ni les autres propriétaires d'ailleurs. Vous pouviez faire une nouvelle demande de réservation auprès d'un autre propriétaire à des prix plus intéressant pour vous.
Enfin, si nous n'avons pas pu bloquer la caution, alors la location est annulée automatiquement.
il y a 2 ans
