Althea Morin
DO NOT TRUST THEM OR COUNT ON YOUR RESERVATION BEING ...
DO NOT TRUST THEM OR COUNT ON YOUR RESERVATION BEING HONORED. I booked an apartment managed by Poplidays through Booking.com. After booking, I contacted the company directly to confirm that the price quoted was correct, and that my booking was confirmed. They responded that they had reviewed the cost, and that the price I paid would be honored. TWO FULL WEEKS later, they decided that the price was incorrect and they wanted to cancel. I suspect that the owner of the apartment got a better offer. To make things worse, they refused to cancel by saying they had made a pricing 'error' - instead they FALSELY and FRAUDULENTLY claimed that my credit card was invalid. DISHONEST and SHADY.
Date d'expérience le 22/10/2024
il y a 1 an
Dear traveler,
We sincerely regret the exceptional pricing error that occurred with your reservation and we want to extend our apologies for the inconvenience this has caused.
Please rest assured that there was no intention to mislead, and our commitment to transparency and maintaining trust with all of our customers remains a top priority.
Kind regards,
Anaïs from Poplidays
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