Avis sollicité par Custplace
Nous souhaitons apporter la preuve que les avis publiés sur Custplace sont d’authentiques avis de clients Ocarat.
Nous nous assurons ainsi de la fiabilité des avis.
Poor service package sent to wrong address
Poor service package sent to wrong address
Hello Sir,
We are sorry to read that the package was not delivered to the address you gave us but to a relay point.
We would like to inform you that on the shipping label it was indeed written the delivery address that you had registered at the time of placing your order.
The mistake was made by the Canadian carrier.
We apologize for this inconvenience and hope that you will not hold this against us.
Respectful greeting
Elodie from customer service