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Some issues with shipment and little help from HS.
All in all exeprience was not bad, but i haven't really got too much help with delayed shipment.
Speakers were shipped with two separate packages. One was delivered on Monday, and other one on Thursday. That was despite i have paid for "express shipment". At least i got reimbursed for "express" service.
Good morning,
You told us about your concerns with the carrier, we emailed many times, unfortunately we couldn't do more.
In addition, we have refunded you the difference between the cost of standard and express delivery, we cannot do better on our side, this note is to be attributed to the carrier.
Cordially,
il y a 1 an
