Escroc aux tarifs !!!! Service client injoignable

I write this e-mail to you to think that I very verydisappointed by the reception aggressive of yourhostess with Firefly Barcelona Airport on Tuesday, January 3 in the neighbourhoods of 13:30. Iexplain you I had made a reservation from November 28th, 2016 to December 28th I madeyou a mail explaining you my dissatisfactionbecause I tried to join to you on several occasionsby e-mail and by telephone to tell you that I wantedto keep my vehicle until January 3rd is not y' in tomore joining you I contacted car Europe whichassure me that for the additional stays I will pay 96€ what a was my surprise when I was invoiced ofan amount of 387 € for 6 days moreover! I made aclaim on the spot at the agency this day. in addition my wife has also today on Tuesday, January 3 at13:30 to rent a vehicle for one month of hiring wewere limiting to insult by your receptionist who was mistaken in key and of vehicles and the carrefused us to rent us and asked us to call thepolice if we were not content I find this behaviorvery haughty of his share I would like that youmanaged my situation and for a commercialgesture compared to my six days of hiring of anamount of 387 € I ask you am customer of youragency and I would like to cordially remain to It! I will never rient on Firefly Barcelone airport what a shame i was stolen !!!!!!!!!!!!